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Traditional - Southwest - Contemporary

Ordering & Shipping Information for Weems Galleries Products

 

Ordering by Phone

 We can be reached in person at (505) 293-6133 from 10am to 5pm (Mountain Time only).  To place an order after hours or on Sundays, please leave a message on our answering machine at (505) 293-6133.

 

Ordering by Mail or Fax

 Please type or print clearly the item(s) you are interested in.  Include the Artist name, Item #, Color, Quantity, and Unit Price.  Once we receive your request we will get back with you on availability and shipping costs.  Please include shipping address and phone number or email.  Our mailing address is 7200 Montgomery Blvd NE Ste D  

Albuquerque, NM 87109   Fax: 505-294-6494

 

Shipping

 We use the The UPS Store at 11024 Montgomery Blvd NE; Albuquerque NM 87111.  Once we receive your order we will get back with you on availability and shipping costs (including insurance).  Your credit card will not be charged until you agree to shipping charges.  Weems Galleries will only charge you for the piece of artwork you are purchasing.  Your credit card information will be given to the FedEx Office to be charged for shipping by them.

 

The UPS Store

3167 San Mateo NE

Albuquerque, NM 87110

505-883-0207

Fax: 505-883-0344        

.com

 

Shipping Claims

 Any shipping claims due to damaged or broken pieces should be filed through The UPS Store.  Weems Gallery is not responsible for damages incurred during shipping.  

 

Special Orders

 We do offer in most cases Special Orders.  Please call a sales associate to discuss possibilities of special orders.  Some orders are only available in special orders such as the Pottery Place Settings.  Depending on the artist and type of work some special orders may take months to be made.  Turn around time given is an estimate not a definite deadline.  All special orders require half down.

 

Refunds, Returns & Exchanges

· WE ARE A SMALL BUSINESS AND CONSIGN THE ART YOU ARE PURCHASING.  RETURNS ARE DIFFICULT AS ONCE YOU PAY FOR YOUR ART, WE PAY THE ARTIST AND TAKE ON A NEW CONSIGNED PIECE.

· We accept Returns on merchandise within 7 days of the purchase with receipt and in new condition.  Store credit will be given for purchase amount ONLY within the 7 days.  

· **All Christmas gifts can be returned for store credit through the end of the current year with receipt and in new condition.

· NO RETURNS ON CUSTOM FRAMING OR ORDERS.  Cancellations will be accepted ONLY within (1) BUSINESS DAY of the initial order.

· Framing orders not picked up within 6 months will become property of the Weems Gallery and sold to recoup the cost of labor and materials.  The customer will not receive any store credit.

· READY MADE FRAMES NOT RETURNABLE.

· ALL SALES EVENT ITEMS NOT RETURNABLE.

· We will allow layaways for 4 months on items under $1000 and 6 months on items above $1000.  We will not allow discounts on these.  Once you pay ½ of the layaway we pay the artist.  If the layaway is not paid within the allowed time, the item(s) will be returned to stock and no credit will be given.

· ALL GIFT CARDS AND STORE CREDITS MUST BE USED WITHIN A YEAR OF PURCHASE TO BE VALID.

 

Liability

 All Weems Galleries products are sold under the condition that we cannot guarantee the user freedom from injury.  The user assumes all risks and liability from the use of our products.  Please always read the information provided with the merchandise regarding the proper use of the product.  If you have any questions about the proper use, we are available to answer you questions.

 

Pricing & Products

 Please note that pricing, product descriptions and product availability are subject to change without notice.  While we make every attempt to ensure the accuracy of the prices and information on our site, we are not responsible for errors and reserve the right to correct them.

 Every piece is handmade therefore, size, shape and colors may vary, especially the Pottery.

 The Pottery images are a representation of the piece.